CH 777's Privacy Policy

1 Introduction

CH 777 is a trusted online gaming platform in Bangladesh. We believe that protecting each user's personal information is a fundamental right — which is why privacy has been a top priority at CH 777 from day one.

This Privacy Policy is designed to give you complete transparency — what information CH 777 collects, why it collects it, how long it's retained, and how it's kept secure. We've written it in plain language, without complex legal jargon, so everything is easy to understand.

CH 777's Privacy Policy is built in accordance with international data protection standards. All our systems are regularly audited by third-party security experts to ensure your information stays protected at all times.

2 What Information We Collect

CH 777 collects information through three main methods: what you provide directly, what is automatically collected during your use of our services, and what is received through third parties.

A) Information you provide directly:

B) Automatically Collected Information:

• IP address and device information (model, operating system)
• Browser type and language settings
• Time of site visit, session duration
• Pages visited and time spent, links clicked
• Gaming activity and betting history
• Full Transaction History

C) Information Received from Third Parties:

• Transaction confirmation data from payment gateways
• Verification results from identity verification service providers
• Risk assessment data from fraud prevention services

3 How Your Data Is Used

CH 777 uses the data it collects solely for the purposes listed below. We never use your information for any other purpose without your consent.

• Account Management: To create, maintain, and secure your account.
• Identity Verification (KYC): To meet legal obligations and prevent fraud.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To handle your questions, complaints, and support needs.
• Ensuring security: To detect unauthorized access and fraudulent activity.
• Service Improvement: To analyze user experience and improve the platform.
• Personalized Offers: To offer relevant promotions and deals tailored to your preferences (you can opt out at any time).
• Legal Compliance: To comply with applicable laws and regulations.

4 Data Sharing & Disclosure

CH 777 never sells your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Service provider partners: Payment processors (bKash, Nagad, Rocket), identity verification services, and cybersecurity providers — each receives only the data necessary to deliver their specific service.
• Legal Obligations: We are legally required to share information in response to a court order, government investigation, or valid request from a law enforcement authority.
• Fraud prevention: Information may be disclosed to the relevant authorities in cases of money laundering or serious fraud.
• Business Changes: In the event of a change in ownership or structure of CH 777, the new owner may have access to your data under the terms of this policy.

All our third-party partners are contractually bound to uphold CH 777's privacy standards and may not use any information they receive for any other purpose.

5 Cookie Policy

The CH 777 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of cookies we use:

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

6 Data Retention Period

CH 777 does not store your data indefinitely. Each type of information has a defined retention period:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Details: A minimum of 5 years, as required by law.
• KYC Documents: Up to 5 years after account closure.
• Customer Service Contact: Up to 2 years after the issue is resolved.
• Session Logs & Technical Data: Up to 90 days.

7 Your Rights

CH 777 believes every user should have full control over their own data. You have the following rights:

To exercise these rights support@ch777.wsto send us an email or reach out via support chat. We'll respond within 30 business days.

8 Security Measures

CH 777 uses a multi-layered security framework to keep your data safe. Our security infrastructure is continuously updated to protect your information against the latest threats.

• SSL/TLS Encryption: Every connection to the website is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security for logins and key transactions.
• Firewall protection: Advanced firewalls and intrusion detection systems are actively in place.
• Regular security audits: Third-party experts regularly audit our systems.
• Staff Training: CH 777 staff receive regular training on data protection.
• Data Backup: Your data is regularly backed up and stored on secure servers.

9 Children's Privacy

CH 777 is a gaming platform for adults (18+). We do not knowingly collect information from anyone under the age of 18, nor do we permit minors to access the platform.

Age is verified at registration and confirmed through identity documents during the KYC process. If we discover that a minor has created an account, we will immediately close that account and delete all associated data.

If parents believe their child has created an account on CH 777, please support@ch777.wsto get in touch.

10 Changes to the Privacy Policy

CH 777 may update this Privacy Policy from time to time. Revisions may be made due to legal changes, the introduction of new services, or security improvements.

• If any significant changes are made to this policy, we will notify you in advance via email or SMS.
• For minor updates, the "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of our services after any changes takes effect constitutes your acceptance of the updated policy.
• If you do not agree with the changes, you may close your account and stop using our services.

11 Contact Us

For any questions or comments about this Privacy Policy, or to exercise your rights, please reach out to us through any of the channels below:

Our data protection team takes every request seriously and strives to respond as promptly as possible. We respect your privacy and are always here to help.